We can offer you or your business Inbound Services, professional phone answering services, So look no further than GCM online. Have your very own team of experts dedicated to answering your calls. Your callers will feel like they are speaking to your personal secretary, while your calls are being handled virtually by GCM and you’ll never miss a phone call again.
Just some of what we can do for you
If you don’t see the service you need just get in touch and let us know as our systems can be tailor to your specific need so why not give us a call and see what we can do for you.
- Inbound Services
Live telephone answering services and support by email or chat. We handle customer service, reservations, e-commerce transactions, order-taking, surveys, tech support, help desk functions, and loyalty programs or even on-call response calls.
- Inbound Sales
Every call or chat is an opportunity. Let us help you maximize your direct response efforts with cross-selling, upselling, and order management.
Take your customer Inbound Services to the next level with a team of customer experience specialists whose entire job is to support your organization. We manage recruiting, training, scheduling, and compensation to ensure the highest quality experience for your customers.
- Lead Generation
Inbound Services communication means leads for your business. We offer lead qualification and lead management to maximize your opportunities.
- Lead Capture Tools
Follow up on website clicks, registrations, and purchases automatically with outbound calls from our customer in-house specialists.
- Live website form
We can also offer live form filling on your website.
- Live survey
We can also offer live inbound survey calls.
- Live appointments.
We can also offer appointment scheduling with your services
We can also offer live support services for on-call or night shift services or even inbound product support service, all you need to do is taylor our services to your needs.